All orders are typically shipped within 3 business days of payment unless there is a complication with your order, in which case you will be notified. Please allow for 10 business days for processing time during/after holidays, sales or special events. 

We offer pre-sale/ pre-order collections, where the shipping date is determined individually and is listed in the product title or description. We do not guarantee arrival of shipments in time for any holidays, competitions, birthdays, etc. However, we do always try our best to accommodate requests and can advise the best shipping options if your order is time-sensitive. Please email hello@a7uk.com for more information or specific requests. 

Domestic Shipping Options (within the UK):

• Royal Mail Tracked 24 and Tracked 48
• Fedex Next Day (Excludes Saturday Delivery)
• DHL Express Next Day (Excludes Saturday Delivery)

Any orders placed before 11am will be processed the same day Monday to Friday. We do not process orders over the weekend.

Yes! We ship worldwide from our UK store, except for the EU. For the EU please visit www.A7Europe.com for customs free shipping. For the full information on shipping costs, it is best to add your items to the cart and head to the checkout. Your bespoke shipping rate will then be calculated, based on your location. Please note that outside the UK Customs, duty and VAT charges may apply depending on the destination country. Deliveries may be delayed due to Customs clearance that does not adhere to any time frame and can prolong delivery. It is not uncommon for Customs agencies to take beyond 30 days to process some shipments. Neither A7 UK or the shipping carrier have control over the length of time it takes to clear Customs.

We offer international shipping options:

• Royal Mail International 
• FEDEX Connect, Priority and Cross Border
• UPS Express
• Pro Carrier Plus 
• DHL Economy and Express
• Deutsche Post

Please not your shipping options may vary dependant on the destination country

We also have authorised distributors worldwide, that may provide a faster shipping option in your region. Our authorised distributors are: 

A7 Americas, A7 UK, A7 Europe, A7 China, A7 Japan, A7 Korea, A7 Mexico, A7 Russia, A7 Singapore, A7 Taiwan

Something not quite right? Not a problem. We currently offer returns and exchanges for UK within 14 days of purchase. As an extension of our standard 14 day return policy, for orders placed from November 1 - December 31, you have 60 days to process a return.

You can find our returns portal and full policy here. 

We DO NOT offer returns or exchanges on international orders (outside of the UK).

If you received...

(a) Defective Item

In the event an item(s) is defective upon receipt or has a manufacturing defect, a refund or exchange will be granted upon inspection of item(s). Prior notification of the defect must be sent via email to hello@a7uk.com. We will not be able to issue refunds on defective items without prior notification.

(b) Wrong Item

In the event that you received a wrong item(s), we will send you a replacement. Once we have received the item(s) or proof of the wrong item we will ship out the correct item(s) within 3-5 business days; dependent on current stock. Prior notification of this issue must be sent via email to hello@a7uk.com. We will not be able to issue refunds without prior notification.

The procedure above applies to UK parcels and Rest of the World parcels will be dealt with on a case by case basis. 

(c) Missing item(s)

In the event that you are missing items in your order, once we are notified we will ship out the missing items within 3-5 business days; dependent on current stock. Please notify us of this issue via email to hello@a7uk.com.

*The procedure above applies to UK parcels and Rest of the World parcels will be dealt with on a case by case basis. 

Care Instructions:

Most of the questions we get asked about care instructions are either our tops or our knee sleeves, so you will find this information below. For the full info on how to care for all our products head to our care instructions here. 

Tops & Outerwear:

• Machine wash cold with like colours
• Use mild detergent
• Do not use fabric softener
• Do not bleach
• Tumble dry low
• Do not iron

Knee Sleeves:

• Hand wash with warm water and mild detergent (no harsh chemicals, strong scents or detergents)
• Do not bleach
• Air dry - do NOT use the dryer
• Do not iron
• Let air dry after use - do NOT use the dryer
• Make sure the sleeves are fully dry before using them again.

A7 Bar Grip is a one-of-a-kind performance shirt with a patented silicone grip on the back that is designed to help with slippery commercial benches and bars. The grip helps you stick to the bench during bench press and anchors the barbell to your back when squatting. Bar Grip is the ultimate training shirt for powerlifting, strongman and weightlifting workouts.

We are committed to providing our customers with the highest quality product. From time to time we are made aware that imitations of our products may be produced and sold. We own several patents and trademarks and take the issue of counterfeiting very seriously and do our best to legally address each infringement. For more information on this please see here

We are always working hard on getting new and exciting items for the whole A7 Family and we are always restocking items behind the scenes. If you want to be first in the know we advise signing up to our newsletter and following our social media channels. Click here to sign up.

Sizing can always be tricky but our sizing charts will always help get you to the best fit possible. You can find these here. It is always a good idea to check the sizing charts every time you purchase, as overtime we may tweak the sizings and fits of our products based on feedback from our customers. Any change will be reflected in the description or title of the product.

No problem at all, we are always here to help! If you can not find an answer to your question in our FAQs or any other of our information tabs, please email our Customer Service Team at hello@a7uk.com and we will get back to you as soon as possible.